It use shortcut keys (control+]) to go the next unread message it will make messages 'read' but OWA would not reflect it. If you have Outlook for Mac 2016 (Version 16.23 (190309) may be please test it by removing reading pane and then open up the 'unread' message by double click on Never use reading pane always double click and open the message. or if I completely remove Reading pane and open up new message by double clicking it does not sync read status which is my setting I If a similar behaviour could work with a PWA apps for Outlook. To manage my emails and see badges count on Mac dock, I use a tool called Wavebox. New mail notifications work fine however. The Outlook icon on my homepage doesnt display the unread email count in a badge as I would expect. Advanced Search Show Printable Version 33. I have been doing some more testing and I have found if I use 'Reading Pane' (I do not use reading pane I always keep it hidden) and read that message via reading pane 'Read' status sync with OWA.Įven with using Reading pane I double click on the message and open it, then it does not sync 'Read' status. I use Mac OS at work but Windows at home, and the new Edge is a winner for me. How can I get an unread email count badge to the Outlook icon. I thought it could be the issue but it works if I manually right click select 'Unread'Īnd then 'Read' it again it works with in few seconds it get marked as 'Read' in OWA. I already tried it does not make any difference.īesides, if we wait for a while, will read status finally sync to OWA? According to my research, a large Inbox may cause a long syncing which can extend beyond a minute. See if you can change it to Push or a smaller Fetch interval. Settings > Passwords & Accounts > Fetch New Data.

It may be that the Outlook account is not refreshing. Based on what you stated, it seems like you do receive notifications, but not badge notifications until after you open the Outlook app. If we click Send/Receive button to manually update folder, will read status sync correctly? - NoĮxcept read status, do other items sync well? - Yes, everything works well other than 'Read' status.ĭo you have any antivirus software running on this computer? We can temporarily close them and see if it works. Thank you for contacting Apple Support Communities.

Outlook for mac dock badge count